At Pure Life Source, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (www.purelifesource.co.uk) or purchase products from us. Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.
1. Information We Collect
We collect several types of information from you to provide and improve our services, including:
1.1 Personal Information
When you purchase from our website or create an account, we may collect:
- Name
- Billing and delivery address
- Email address
- Phone number
- Payment information (e.g., credit card or PayPal details)
1.2 Non-Personal Information
We may collect non-identifiable information, such as:
- Browser type and version
- IP address
- Cookies and usage data
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process your orders and deliver purchased products
- To send you order updates, marketing emails, and promotions (with your consent)
- To improve our website, products, and customer service
- To comply with any legal obligations
3. How We Share Your Information
We respect your privacy and will not share your personal information with third parties except in the following circumstances:
3.1 Service Providers
We may share your information with trusted third-party service providers who assist us with operating our website, processing payments, or delivering orders. These third parties are required to protect your personal information and use it only for the services they provide.
3.2 Legal Requirements
We may disclose your personal information if required by law, or in response to valid requests by public authorities (e.g., courts or government agencies).
4. Cookies Policy
Cookies are small files placed on your device when you visit our website. We use cookies to enhance your experience, such as by:
- Remembering your login details
- Keeping track of your shopping cart
- Understanding how you use our website to improve functionality
You can choose to disable cookies through your browser settings, but this may limit your ability to use some features of our website.
5. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server hosting.
5.1 Payment Security
All payment transactions are processed through secure gateways and are not stored on our servers. We use SSL (Secure Sockets Layer) technology to encrypt sensitive information during transmission.
6. Your Rights
You have the following rights regarding your personal data:
6.1 Access
You have the right to request a copy of the personal data we hold about you.
6.2 Correction
If your information is inaccurate or incomplete, you have the right to request its correction.
6.3 Deletion
You have the right to request the deletion of your personal information under certain circumstances.
6.4 Opt-out
You can unsubscribe from our marketing communications at any time by clicking the “Unsubscribe” link in any promotional email or by contacting us at office@purelifesource.co.uk.
7. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page. Your continued use of our website after any changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: office@purelifesource.co.uk
- Address: 22 Riverside, Market Rasen, U.K. LN8 3ST