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Terms and Conditions

Welcome to Pure Life Source. By accessing or using our website (www.purelifesource.co.uk), you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our site or making any purchases.

1. General Information

These terms and conditions govern your use of Pure Life Source’s website and services. By using our website, you agree to these terms in full. If you do not agree with these terms, please do not use our website or purchase our products.

2. Eligibility

By using our site and purchasing from Pure Life Source, you confirm that:

  • You are at least 18 years old or accessing the site under the supervision of a legal guardian.
  • You are providing accurate, complete, and current information when registering or placing orders on our site.

3. Products and Orders

3.1 Product Information

We strive to provide accurate information regarding the products on our website, including descriptions, prices, and availability. However, we do not warrant that the product descriptions, colors, or other content available on the site are entirely accurate, complete, reliable, or error-free.

3.2 Ordering

  • All orders are subject to product availability. In the event of supply difficulties or stock running out, we reserve the right to substitute the ordered product with an item of similar quality or to cancel the order.
  • We reserve the right to refuse or cancel any orders due to errors in product information, stock levels, or any unauthorized transactions.

3.3 Payment

  • We accept the following forms of payment: Credit/Debit Cards, PayPal.
  • Payment must be received in full before shipping any products. In the event that a payment is not processed, we reserve the right to cancel or withhold any order.

4. Shipping and Delivery

4.1 Shipping

  • Pure Life Source offers domestic and international shipping. Shipping fees and delivery times vary depending on the shipping destination and the chosen delivery option.
  • We aim to dispatch all orders within 2-3 business days from the time the order is confirmed.

4.2 Delivery

  • Delivery times are estimated and not guaranteed. We will not be liable for any delays caused by courier services or other external factors beyond our control.
  • If your package arrives damaged, please contact us immediately at office@purelifesource.co.uk.

5. Returns, Refunds, and Exchanges

5.1 Returns

  • We accept returns on beekeeping products within 30 days of receipt, provided the item is unused, in its original condition, and in original packaging. Please see our Refund and Returns Policy for detailed instructions on returning items.

5.2 Refunds

  • Refunds will be processed once the returned item is inspected and approved. Refunds will be credited back to the original payment method.

5.3 Exchanges

6. Intellectual Property

6.1 Ownership

  • All content on Pure Life Source’s website, including text, graphics, logos, images, product descriptions, and other materials, is the exclusive property of Pure Life Source unless otherwise noted.
  • You are not permitted to copy, reproduce, or distribute any content from our website without explicit written permission from Pure Life Source.

6.2 Trademarks

  • Pure Life Source’s logos and trademarks are owned exclusively by us. Any unauthorized use of our trademarks is prohibited.

7. Limitation of Liability

  • Pure Life Source will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of or inability to use our products or website.
  • We do not warrant that the website will operate uninterrupted or error-free or that it is free from viruses or harmful components.

8. User Accounts

8.1 Account Registration

  • To make purchases, users may be required to register for an account. You are responsible for maintaining the confidentiality of your account and password.

8.2 Account Security

  • Pure Life Source is not liable for any loss or damage resulting from unauthorized access to your account. Please notify us immediately of any security breach.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. By using this website, you agree that any disputes arising under these terms will be resolved in the courts of the United Kingdom.

11. Changes to Terms

Pure Life Source reserves the right to amend these terms and conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of these changes.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

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